First came the email. People were able to discuss any viewpoints, hoping and trusting that the recipient would not betray their confidence. Next came the text message. Once again, professions of beliefs and opinions were usually protected from mass consumption – to...

Key employees can be a tremendous asset to an organization. However, when such personnel feel as though they have been unfairly treated—right or wrong—they can be ripe for recruitment by competitors. Members of specialized technical fields often consist of small...

The tumultuous events of the past few months have forced many companies to allow and enable employees to work from home, in order to minimize the risk of infection from COVID-19. Such arrangements, where there is little or no direct observation, can invite fraud by...

Throughout the years, ResultQuest has been involved in numerous investigations in which client competitors purloined valuable information assets. In most cases, the thefts were made possible by a security breach or oversight, often exploited by a disgruntled or...

As the summer lingers on, I often seek relief in the form of a cool refreshment I discovered in Mexico decades ago in the form of Agua Fresca de Sandía or watermelon water. Over the years I have tweaked a recipe received from an amiga who frequently prepared this...

Owners and top executives are often handsomely compensated for their efforts. Many times this is the result of countless hours of night and weekend work that is unseen by the rank and file. In such an instance, it is only natural that one might feel justified to...

The general counsel for a regional insurer contacted the offices of ResultQuest and requested surveillance over the course of two days. The surveillance would be targeted at a man who had been injured on the job years earlier and was receiving payments for full and...

As you and I continue to work our way through this most trying of times, my thoughts and prayers go out to you and yours. I hope you are all safe and healthy. Our hearts are with those who have contracted the virus, and our deepest sympathies go to those who have lost...

In this Internet age there is a wealth of online investigative sources that can prove helpful to a legal case. The majority of law firms employ support staff that routinely develops information from these sources that is used in connection with a given...

The client knows what results are desired, but not necessarily the proper steps to achieve them. In one case worked by ResultQuest® investigators, a surveillance of an individual residing in a small community southwest of Houston was requested. The goal was to...

There is an old carpenter’s saying, “Measure twice, cut once,” referring to the need to plan properly before executing a task. This adage especially applies in surveillance operations. Proactive planning can mean the difference between success and failure....

Over the past thirty years, ResultQuest investigators have regularly uncovered unsettling information about employees of client companies that developed well into their employment, often years - or even decades - after they were hired. Many had cleared initial...

Every investigator begins a case with the goal of reaching an outcome that supports the client’s objective. However, preconceived judgments can skew the investigator’s outlook, can impact yours or your client’s credibility, and may create irreparable damage. Several...

Careful preparation is always the best way to ensure a good result when interviewing witnesses. However, situations often dictate a “cold interview” in which no advance preparation is possible. In such instances, the ability to think on one’s feet can make the...

It often seems that company loyalty has gone the way of the cassette tape. Businesses are increasingly being put at risk by employees who conspire with former co-workers to siphon out information or intellectual property to market to competitors or others with profit...

In this age of relativism, it seems that the old mores of society are increasingly being cast aside in favor of a nonjudgmental environment in which people are viewed as not wholly responsible for their actions. Outside influences and factors are continually blamed...

The sales force is the lifeblood of a corporation. A capable sales representative acquires new customers and keeps established ones coming back. However, when a sales rep sells out and begins the double-dealing act of secretly selling for the competition, the...

Our investigators were called in to assist the general counsel of a major oilfield services company that had purchased an established construction company. The oilfield services company opted to keep the construction company’s’ founder on a multi-year contract to...

There are times when most businesses face the prospect of terminating a disloyal employee. The reasons can run the gamut, but when the moment for dismissal comes, it is essential to be deliberate and prepared. Here are some steps you can take to help the process go...